Refunds & Returns
We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 30 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 30 days of making a purchase. Perishable goods are completely exempt from being returned.
100% Guaranteed to grow
If for any reason your product doesn’t grow as intended we will replace it at no cost to you. Please email pictures of your product to firstname.lastname@example.org and we will send you a new one.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
In order to return an order, you must contact us first. Returns can be mailed to: 156 Burlington St E, Hamilton, ON L8L4G9. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form
This document was last updated on November 5, 2020